This course will show you how to write and make your content relevant for a professional audience. We introduce a dependable process for writing good content, show you how to structure it, and provide tips on how to compete with the human tendency to skim-read. We also focus on best practice for writing emails and how to proofread your – and others' – writing.

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Develop highly effective meeting skills in-person or online, internal or client-facing, with this practical course. It identifies some of the challenges you may face in conducting in-person meetings, guiding you through how best to conduct and structure a meeting. We also offer thoughts on how best to present or introduce yourself, in person or online.

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This practical module explores the essential components of effective negotiation. You will examine various negotiation styles and strategies, with a focus on identifying and refining your own default approach. The course also offers actionable insights on initiating negotiations effectively and highlights the significant role of body language in the process. 

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In this short course, we explore how to navigate complex and challenging issues that often arise during negotiations. You will learn strategies to move past impasses and deadlocks, steering discussions toward a successful agreement. We also delve into the tactics and tricks some negotiators may employ, offering effective countermeasures to ensure a fair outcome. 

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This masterclass will teach you how to structure and write a professional report that contains all relevant information in a logical and accessible format. Join and get equipped with the tools you need to write reports that your professional audience wants to read.

Speaking in front of an audience is daunting even for the most eloquent. This masterclass will give you tips and discuss best practice on structuring a presentation, as well as how to present in a more confident, efficient and memorable manner. The class is interactive and practical.

In this masterclass delivered by Jay Paul Skelton from The Royal Central School of Speech and Drama (CSSD), you'll delve into your own values, strengths and personal narratives, fostering a strong sense of self-awareness that can lead to anxiety reduction and enhanced confidence in a variety of professional environments. 

Delivered by Jay Paul Skelton from CSSD. You will learn how vocal modulation and body language can support effective communication. Through practical exercises, you'll enhance your articulation and vocal variety to effectively convey your message and project confidence and credibility in any situation. 

Package includes: 

Package includes: